Frequently Asked Questions
Everything you need to know about shopping with GENRAGE.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.
Are your products ethically sourced?
At GENRAGE, we prioritize sustainability and ethical manufacturing. We partner with certified factories that ensure fair wages and safe working conditions.
How do I determine my size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a tailored look.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.